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Robert specializes in CRM, xRM, SCRM and SharePoint Solutions. Robert is a husband, a proud father and organic farmerSearch
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Tag Archives: business
How Does a Patio Improve Your Business?
Coughlin’s Law – Free advertising is the best kind A patio is free advertising? Yes. As long as you have a good product and your customers are enjoying themselves. People are funny creatures. Without knowing anything about an establishment, if … Continue reading
What Drives You?
Coughlin’s Law – Your Passion is the Fuel that Powers your Life. Find Your Passion Early in Life. What gets you out of bed in the morning? Money, happiness, fame or glory? Why does it matter? Knowing your primary motivation … Continue reading
Selling Whiskey and Software Solutions
Coughlin’s Law – Give a Little Now to Make a Lot Later I used to sell a lot of Whiskey. I used to drink a lot of Whiskey but that’s another story. Specifically, I used to sell a lot of … Continue reading
Starting Your Own Business – How and Why
- Entrepreneur Coughlin’s Law – “Hold your future in your own hands. Be your own boss.” There are many reasons to start your own business and few not to. The few not to are emotional ones that people have a … Continue reading
Marketing Campaigns – Email, Blog Postings, Twitter and Facebook- How to Track and Learn From Them
-Marketing Coughlin’s Law – “Improvement comes from knowing how well you did yesterday and what you will do differently today.” Marketing is something that every organization has to do no matter what size you are. Even if your plan is … Continue reading
Taking Service to the Customer – Social Media CRM
-Service Coughlin’s Law – “If you are going to turn the lights on, be ready to serve.” If you are going to have a business phone number, you should answer it when it rings.
Social Customer Teamwork
-Teamwork Coughlin’s Law – “Everyone here has an oar. Pick it up and put it in the water” Something I have learned over the years – Everyone has a unique story and a different way of looking at things. People … Continue reading
Selling Your Customers
-Sell, Sell, Sell Coughlin’s Law – “Coffee is for closers.” Taking care of your customer is your highest priority because its a symbiotic relationship. You take care of your customer and they will take care of you. Choosing the customer … Continue reading



