Category Archives: xRm

Know your customer – basic CRM

-CRM Coughlin’s Law – “Know your CUSTOMER before they forget YOU” Know your customer – by name, drink, food, their friends, habits, spending patterns – basic CRM right?

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Microsoft Dynamics CRM 4.0 VPC Images Available

The Latest Microsoft Dynamics CRM 4.0 VPC Images are Available The available Microsoft Dynamics CRM 4.0 VPC’s are: Public SectorScenario: Municipal government and citizen interaction Financial ServicesScenario: Wealth management ManufacturingScenario: High-tech sales, order configuration Professional ServicesScenario: IT services

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CrowdSourcing Government

CrowdSourcing Government to Solve Issues faster I saw and interesting post yesterday on how some members of England’s parliament are considering using CrowdSourcing to help with some of their current issues.  The same day on Twitter I saw a tweet … Continue reading

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Microsoft Dynamics CRM 4.0 – xRM Application Scalability Study

Microsoft Dynamics CRM 4.0 – xRM Application Scalability Study I have been using Tweetdeck for a few months now and have enjoyed it. Recently I discovered the ability to add a column and use a search word to display tweets … Continue reading

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Microsoft Dynamics CRM Gets High Marks from Forrester Wave and Gartner

Microsoft Dynamics CRM Gets High Marks from Forrester Wave and Gartner Microsoft Dynamics CRM appears in the Magic Quadrant for Customer Relationship Management solutions for medium and large organizations according to Forrester Wave research.  Microsoft Dynamics CRM also is a … Continue reading

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Why xRM and the CLOUD is a great choice for your business solution

xRM Some new xRM white papers were released today.  For those that are not familiar with xRm and Cloud computing, there is a great reason why both xrm and the CLOUD work great together.  Here is an excerpt from one:   … Continue reading

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