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Robert specializes in CRM, xRM, SCRM and SharePoint Solutions. Robert is a husband, a proud father and organic farmer
Author Archives: Robert
Social Customer Teamwork
-Teamwork Coughlin’s Law – “Everyone here has an oar. Pick it up and put it in the water” Something I have learned over the years – Everyone has a unique story and a different way of looking at things. People … Continue reading
Making Service Personal
-eccentric Coughlin’s Law – “Be different, Be Wacky, Be Original… Be Remembered” Tomorrow, next week or next month, try an experiment. Turn off email and instant messenger and either go see your clients or colleagues in person or pick up … Continue reading
My Full Time Job is ……
-Joy Coughlin’s Law – “Take your job seriously.” … MY… FULL TIME JOB: IS… TO… LIVE THIS LIFE!!! YOU HEARD ME!!! MY PAY CHECK: HAPPINESS!!! MY BONUS: ULTIMATE… JOY!!! These days I’m taking in all the good I can and … Continue reading
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Goals for 2011
-Goals Coughlin’s Law – “If you don’t have a target, you’ll never hit it.” Over the past week, I decided to put my goals up on Facebook for a few different reasons. One, to write them down; two, to get … Continue reading
Selling Your Customers
-Sell, Sell, Sell Coughlin’s Law – “Coffee is for closers.” Taking care of your customer is your highest priority because its a symbiotic relationship. You take care of your customer and they will take care of you. Choosing the customer … Continue reading
What Type of Business Are You – Draft Beer and Whiskey on the Rocks or a Wild Hibiscus Fashionista
-Know Thyself Coughlin’s Law – “Know who you are and what you want before you leave the house each day.” Each day we should ask ourselves some questions to start off the day. What makes me happy?
Organic and Local Food Please
-Location Coughlin’s Law – “Buy from your neighbor when possible. It’s good for business.” A few weeks back my wife and I were in one of these shopping membership clubs looking to see where we could save some money shopping … Continue reading
Moving to Microsoft Live.com
-Simplify Coughlin’s Law – “If someone can do it cheaper and better than you, go find something else to do” So for about the past eight years now I have been hosting my own email and websites. Way back when … Continue reading
CRM Features You Should Have
-Features Coughlin’s Law – “You save more time, taking time to make the right decision” In my last article, we went over the Must Haves for a CRM System.
Must Haves for Your CRM System
-Features Coughlin’s Law – “Sometimes only the best will do. Other times, get the cheap one if it comes with a user manual” Some features you just have to have them no matter what. Sometimes you can prioritize your needs … Continue reading
