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Robert specializes in CRM, xRM, SCRM and SharePoint Solutions. Robert is a husband, a proud father and organic farmer
Author Archives: Robert
How Does a Patio Improve Your Business?
Coughlin’s Law – Free advertising is the best kind A patio is free advertising? Yes. As long as you have a good product and your customers are enjoying themselves. People are funny creatures. Without knowing anything about an establishment, if … Continue reading
What Drives You?
Coughlin’s Law – Your Passion is the Fuel that Powers your Life. Find Your Passion Early in Life. What gets you out of bed in the morning? Money, happiness, fame or glory? Why does it matter? Knowing your primary motivation … Continue reading
A Wee Dram More Please
Coughlin’s Law – Just a Little Effort Please….. What does it take to have a .300 batting average? A few extra days in the batting cage? A few more hours of practice when everyone else goes home? What is the … Continue reading
Selling Whiskey and Software Solutions
Coughlin’s Law – Give a Little Now to Make a Lot Later I used to sell a lot of Whiskey. I used to drink a lot of Whiskey but that’s another story. Specifically, I used to sell a lot of … Continue reading
Starting Your Own Business – How and Why
- Entrepreneur Coughlin’s Law – “Hold your future in your own hands. Be your own boss.” There are many reasons to start your own business and few not to. The few not to are emotional ones that people have a … Continue reading
Putting Your Best Foot Forward
-Great Expectations Coughlin’s Law – “When life gives you lemons, make lemon drop shooters.” Putting Your Best Foot Forward. It is a simple saying. Quickly interpreted you could take it to mean do your best and set a good foundation … Continue reading
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Marketing Campaigns – Email, Blog Postings, Twitter and Facebook- How to Track and Learn From Them
-Marketing Coughlin’s Law – “Improvement comes from knowing how well you did yesterday and what you will do differently today.” Marketing is something that every organization has to do no matter what size you are. Even if your plan is … Continue reading
Book Review – Decision Points
-Decisions Coughlin’s Law – “Always do what you believe is right and let the chips fall where they may” This is a book that any person interested in history or leadership would enjoy.
Taking Service to the Customer – Social Media CRM
-Service Coughlin’s Law – “If you are going to turn the lights on, be ready to serve.” If you are going to have a business phone number, you should answer it when it rings.
